Epic Analyst - Patient Access
Remote within AR, KS, MO, OK, or TX

This role supports and leads the build, optimization, and ongoing support of Epic Patient Access applications in a healthcare environment. The team is looking for someone who can take ownership of complex issues, partner closely with operations, and drive improvements across scheduling, registration, and referral workflows. Level may be adjusted based on experience.

Responsibilities and requirements

• Support and enhance Epic Patient Access applications including Cadence, Prelude, and Referral workflows
• Lead resolution of complex system issues, coordinating across IT, operations, and vendors
• Partner with business teams to improve scheduling, registration, and access workflows
• Lead and support system upgrades, patches, and ongoing maintenance activities
• Coordinate and execute testing and validation for system changes and enhancements
• Participate in and support EHR-related projects including implementations and upgrades
• Drive system optimization and usability improvements based on user feedback and operational needs
• Maintain documentation for system configurations, workflows, and support processes
• Provide guidance and mentorship to junior analysts and support team members
• 2+ years of experience supporting Epic Patient Access applications such as Cadence, Prelude, or Referral
• Active Epic certification in at least one relevant module required
• Strong understanding of healthcare workflows, patient access operations, and cross-application integrations

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