Assistant Branch Manager

Location: Oklahoma City Metro
Schedule: Full-Time (40 hours/week, including some weekends)

Position Overview

A growing financial services organization is seeking an Assistant Branch Manager to support daily branch operations while helping lead a team focused on sales, service, and customer relationship management. This role will assist in driving performance goals, supporting staff development, and delivering a high level of customer service.

Key Responsibilities

• Assist with day-to-day branch operations and provide leadership support to team members

• Coach, train, and motivate staff to meet service and sales goals

• Support account opening activities and financial transactions

• Assist customers with products and services while identifying opportunities to meet their needs

• Build and maintain strong customer relationships to drive retention and growth

• Participate in community outreach and business development activities

• Ensure operational procedures, compliance standards, and security protocols are followed

• Handle escalated customer concerns and provide positive resolutions

• Assist with scheduling, performance feedback, and general supervisory duties

Qualifications

• Minimum 3 years of successful sales experience in a goal-driven environment

• Previous financial services or banking experience preferred

• Demonstrated leadership and team development skills

• Strong communication, decision-making, and conflict resolution abilities

• Ability to meet or exceed sales and referral expectations

• Must be willing to obtain a Notary (company-sponsored if needed)

• Proficient in Microsoft Office (Word, Outlook, Excel)

• Availability to work weekends and flexible hours as required

Preferred Qualifications

• Knowledge of financial products and services

• Bilingual (English/Spanish) a plus

• Previous sales management or branch leadership experience

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