Job Title: Remote Insurance Customer Service Representative
Job Type: Full-Time (M-F 8-5)
Compensation: $13/hr 

About Us:
Join a growing team dedicated to providing top-notch customer service within the insurance industry. We're looking for an enthusiastic and customer-focused individual to work remotely and help our clients with their insurance needs. As a leading player in the field, we aim to provide seamless, effective solutions for customers while fostering a supportive and collaborative work environment.

What You'll Do:

• Provide exceptional customer service to clients by answering calls and resolving inquiries related to insurance policies, claims, and coverage options.

• Assist customers in navigating their insurance options and ensuring they understand their policies.

• Handle inbound and outbound calls efficiently while maintaining high-quality service standards.

• Support customers with policy updates, billing questions, and claims information.

• Collaborate with team members to ensure consistent and effective service delivery.

• Maintain accurate records of customer interactions and transactions.

What We're Looking For:

• Prior experience in a call center, insurance, or customer service role is highly preferred.

• Excellent verbal and written communication skills.

• Strong problem-solving abilities and a passion for helping people.

• Ability to stay organized and manage multiple tasks simultaneously.
• Must have access to strong, stable wifi at home. 

• Tech-savvy with proficiency in working with software and CRM systems (training provided).

• A positive attitude, professionalism, and a drive to exceed customer expectations.

Compensation: 
$13/hr. 

To apply, please visit www.fuse3solutions.com 
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