Location: Onsite in Oklahoma City, OK Pay: $16-18/hr.
About the Role A well-established organization in the healthcare space is seeking a Financial Eligibility Specialist to support individuals and families through the process of qualifying for Medicaid and Medicare coverage. This is a people-first role where you’ll be having meaningful, often sensitive conversations with patients about their financial situations. The right person will bring a strong sense of empathy, maturity, and sound judgment, while also maintaining professionalism and accuracy in a fast-paced environment. This opportunity offers long-term stability and growth for someone looking to build a lasting career.
Key Responsibilities
Assist patients and families with the Medicaid/Medicare financial qualification process
Gather and review financial documentation to determine eligibility
Communicate daily with patients regarding sensitive financial information
Identify discrepancies or inconsistencies using critical thinking and judgment
Maintain accurate records and ensure compliance with guidelines
Collaborate with internal teams to support timely processing
Ideal Candidate
Naturally builds trust and rapport with others
Comfortable discussing personal and financial topics with sensitivity
Goal-oriented and motivated by stability and growth
Able to learn through hands-on experience and adapt quickly
What We’re Looking For
Must have knowledge of Medicare regulations.
Previous experience in healthcare, financial services, case management, or similar field preferred
Experience working with state assistance programs (DHS or equivalent) is a strong plus
Strong communication skills and comfort on the phone throughout the day
High level of emotional intelligence and professionalism
Ability to think critically and trust your instincts when reviewing information
Detail-oriented and organized
Stable work history with a desire for long-term growth