Position: Financial Eligibility Specialist (Medicaid)

Location: Onsite in Oklahoma City, OK
Pay: $16-18/hr.

About the Role
A well-established organization in the healthcare space is seeking a Financial Eligibility Specialist to support individuals and families through the process of qualifying for Medicaid coverage. This is a people-first role where you’ll be having meaningful, often sensitive conversations with patients about their financial situations. The right person will bring a strong sense of empathy, maturity, and sound judgment, while also maintaining professionalism and accuracy in a fast-paced environment. This opportunity offers long-term stability and growth for someone looking to build a lasting career. Key Responsibilities

• Assist patients and families with the Medicaid financial qualification process
• Gather and review financial documentation to determine eligibility
• Communicate daily with patients regarding sensitive financial information
• Identify discrepancies or inconsistencies using critical thinking and judgment
• Maintain accurate records and ensure compliance with guidelines
• Collaborate with internal teams to support timely processing

Ideal Candidate

• Naturally builds trust and rapport with others
• Comfortable discussing personal and financial topics with sensitivity
• Goal-oriented and motivated by stability and growth
• Able to learn through hands-on experience and adapt quickly

Requirements

 

• Must have knowledge of Medicaid regulations.
• Previous experience in healthcare, financial services, case management, or similar field preferred
• Experience working with state assistance programs (DHS or equivalent) is a strong plus
• Strong communication skills and comfort on the phone throughout the day
• High level of emotional intelligence and professionalism
• Ability to think critically and trust your instincts when reviewing information
• Detail-oriented and organized
• Stable work history with a desire for long-term growth