6-month contract position
$24 an hour with a great company here in the OKC Metro!

Role Overview:
We are seeking a motivated IT Support Professional to provide technical support and assistance across hardware, software, and company-specific systems. This role involves working closely with end users, troubleshooting technical issues, and collaborating with cross-functional teams to ensure timely resolution of incidents and requests.

Key Responsibilities:

• Provide first-line support for hardware, software, and company-specific applications.

• Troubleshoot and repair end-user devices, including desktops, laptops, and peripherals.

• Assist with Help Desk incidents and service requests.

• Support Hardware Asset Management processes and requests.

• Provide assistance with Audio-Visual systems and related support needs.

• Escalate complex incidents and requests to appropriate teams as necessary.

• Communicate transparently and effectively with end users and internal teams.

• Manage time efficiently and prioritize tasks in a fast-paced environment.

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