Tech
IT Support Specialist
Fuse3 Solutions is partnered with a growing insurance organization in Tulsa to hire an IT Support Specialist. This is a full-time, fully onsite opportunity offering competitive compensation, great benefits, and long-term career growth.
Responsibilities of the IT Support Specialist
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Serve as the primary contact for IT-related questions, helping staff resolve hardware, software, and connectivity challenges.
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Maintain and optimize desktops, laptops, printers, and peripheral devices to ensure seamless daily operations.
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Support critical business applications, ensuring they are configured correctly, updated, and fully functional.
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Monitor system performance, apply updates, and assist with backups to maintain network reliability and security.
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Administer user accounts, permissions, and passwords to maintain secure access to systems and sensitive data.
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Provide hands-on guidance and training to staff on software, tools, and technology best practices.
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Collaborate with vendors and internal IT teams to deploy new hardware and software, and coordinate troubleshooting or repairs.
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Document IT procedures, maintain knowledge resources, and recommend improvements to workflows and processes.
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Support compliance and data protection standards by ensuring systems and user activities align with regulatory requirements.
Qualifications of the IT Support Specialist
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Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
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Minimum of 3 years in IT support or technical operations, ideally within insurance or financial services.
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Strong troubleshooting skills across hardware, software, and networking systems.
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Experience with agency management platforms (e.g., EPIC) is preferred.
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Familiarity with SQL, scripting (VBA), or automation tools is a plus.
Salary Range of the IT Support Specialist: $20 - 25 an hour depending on experience
This is a direct-hire, fully onsite position in Tulsa, OK. Apply today for immediate consideration: https://jobs.fuse3solutions.com/
No sponsorships at this time. No corp to corp, please.
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