Collections Associate

Oklahoma City, OK

Key Responsibilities

• Contact customers via phone, email, and written correspondence to collect outstanding payments.

• Monitor accounts receivable aging reports and follow up on delinquent accounts.

• Negotiate payment arrangements and settlements within company guidelines.

• Research and resolve customer billing issues or disputes in coordination with internal teams.

• Document all collection activities in the system accurately and promptly.

• Escalate accounts to management for further action when necessary.

• Assist with credit checks and account setup for new customers as needed.

• Generate and analyze collection reports to track progress and identify trends.

• Support month-end close by providing accurate accounts receivable data.

Qualifications

• 1 year of experience in collections, accounts receivable, or customer service.

• Strong communication, negotiation, and problem-solving skills.

• Proficiency with Microsoft Office, experience with ERP or accounting systems preferred.

• Ability to work independently, manage multiple priorities, and meet deadlines.

• Strong attention to detail and organizational skills.

Compensation is $17 - $18/hour. Position is contract to hire. To apply, please visit www.fuse3solutions.com. 

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