Location: Tulsa, OK
Position: Order Entry/Customer Service Representative - clerical experience required!
Fuse3 Solutions is partnered with a Manufacturing company in Tulsa that is searching for a strong Order Entry/Customer Service Representative to join their team. This company has great leadership and an excellent culture. They are ready to move quickly so don't wait to apply!
Job Summary:
We are looking for a detail-oriented Order Entry/Customer Service Representative to manage customer orders and provide excellent service. This role involves entering orders accurately, addressing customer inquiries, and ensuring timely order fulfillment.
Key Responsibilities:
- Order Entry: Accurately enter and process customer orders, including changes or cancellations.
- Customer Service: Address customer inquiries via phone, email, or chat, resolving issues promptly.
- Order Fulfillment: Collaborate with the warehouse and shipping teams to ensure timely delivery.
- Documentation: Maintain accurate records of customer interactions and orders.
- Product Knowledge: Provide accurate product and service information to customers.
Qualifications:
- High school diploma
- Experience in customer service or order entry.
- Strong attention to detail and communication skills.
- Proficient in Microsoft Office and order management systems.
Pay range for the position is $18-$20/hour based on experience.
Candidates who are interested should apply with resume as soon as possible; interviews are in progress.
To see this and other jobs please visit: http://fuse3solutions.com/
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